This PST file should include all your Microsoft Outlook data including Email, Contacts and Calendar items.

Making a backup of your data is the responsibility of you and your IT staff.

However, we still would like you aware of whats not being migrated so there are no surprises.

If so, these folders will need to be renamed prior to scheduling this migration.

If not correctly mapped, we have seen duplicated folders created under their Exchange account.

People sending messages during this time will have email delivered to you without interruption.

However, Modern Retail recommends you ask your stores IT expert to participate to ensure everything is configured correctly.

If you cant remember these details, you can check and reset them from your LCN account.

You will also need to ensure you have Authenticated SMTP enabled.

If this step fails, try to manually set up the email account using the instructions below.

If you have any trouble setting up your email addresses, please dont hesitate to get in touch.

If you find that you are having problems, the first step would be to change the port from 25 to 26 or 587.

This can be done from Manage profiles, Email Accounts, select the email, More Settings and move to the Advanced tab.

Rackspace Setting Up Outlook For Mac